Privacy Policy

This privacy policy explains how NexVault Card may collect, use, and protect customer information when users access the website, create accounts, or make payments.

1. Information we collect

  • Name and email address provided during account creation.
  • Selected country and basic account preferences.
  • Cart, order, payment reference, and checkout information.
  • Messages sent through contact or support channels.

2. How we use information

Information is used to manage accounts, process orders, confirm payments, provide support, improve the website, and prevent abuse or fraudulent activity.

3. Payment information

Payment may be handled through third-party payment providers. We do not ask users to send card passwords, private banking credentials, or sensitive wallet recovery information.

4. Data sharing

We do not sell customer information. Data may be shared only when required for payment processing, support, legal compliance, fraud prevention, or technical operations.

5. Security

We use reasonable security practices to protect customer information, but no online system can be guaranteed 100% secure. Users should keep their login information private.

6. Contact

For privacy questions, contact us through the support channels listed on the contact page